Complaint / review text:
I noticed on 4/18/08 that I had a collection account on Experian Credit Bureau from DIRECTV in the amount of $166.00. After contacting DIRECTV I was told that my old account at my previous address had been reactivated after 3 months, without my knowledge or consent. Prior to moving, on 7/23/07, I notified DIRECTV that I would be relocating to Arizona. I was told to leave my dish, take my receiver and notify DIRECTV when I arrived at my new residence, this is exactly what I did.
Upon arrival, less than 3 weeks later, in the month of August I notified DIRECTV of my new address and requested my service be reactivated, within 10 days my service was in fact reactivated at my new address in Arizona, using all my previous information. My current account was reactivated using ALL my original information, name, D. O. B., and SS#, which in fact DIRECTV already had. Directv continues to hold me accountable for this account which they reactivated after I reestablished service at my new residence less than 3 weeks later.
I have filed a report with BBB and am currently discussing this situation with a family attorney.