Complaint / review text:
In July of 2008 we canceled our service with Directv after 10 years. Our equipment was returned and due to billing errors I sent Directv $250.00 dollars that they later reported was not due to them. Directv continues to send us a statement each money letting us know that we are due a refund of $301.80. We have repeatedly called Directv trying to get our money back. We are assured that they will be sending our refund but it is now January 2009 and we still don't have our money back. There is no reason why Directv should hold my money for 6 months.