Complaint / Review
Expedia
Ripoff care very little about their customers

I booked a trip o expedia.com and purchased the cancellation waiver for $29. Due to changes in my schedule I needed to cancel the trip.

I called expedia and was told I would be refunded the non-airfare portion of the trip and that I could get flight credit from American Airlines; there had been no mention of flight credit or other fees when I purchased the original package. I agreed to this and I cancelled the trip.

I and then called American Airlines and was told that due to airline rescheduling fees less than half of my flight credit would be available for future use. I called expedia and was told that this information was provided to me, which it was not.

Expedia seems to care very little about their customers and I will no longer use them for booking travel.