Travel Agency: Travelbyjen.com
Travel Agent: Robert Phillips
I arranged a holiday deal with Robert Phillips from Travelbyjen.com. They rapidly got the traveler's title and my charge card numbers. They didn't make sure the titles. I expected them to deliver mean email verification and so I do not have to hold back months for that bundle files in the future within the email. He didn't deliver mean email verification. I named 2 nights later and talked with another broker who generously directed me the e-mail verification. I browse the mail verification and notice he misspelled my lastname [Feier in the place of Seier]. I sensed that might be a problem using the air travel ticket, airport protection, moving towards the resort, hotel reservations, etc. I called back Travelbyjen and requested them to please alter my info towards the proper spelling. I invested lots of cash on a holiday and that I might most definitely anticipate my title to become spelled properly so my journey could be approved without problem. They declined to alter it. At this time I chose to attempt to alter the concerns by myself given that they extended to WOn't alter the info towards the proper spelling. I named the flight plus they explained the travel broker might have needed to spend $150 to alter an airline reservation. It was obvious why they didn't wish to change it out, despite the fact that they didn't kind the right info. I changed my flight info towards the proper spelling. The next phase was to contact the resort. I named the resort, they aimed me to customer support, which aimed me towards the nationwide department of Gogo Holidays, which aimed me towards the nearby department of Gogo Holidays, which explained the travel broker needed to alter the reservation. I supplied the neighborhood department of Go Go Holidays using the travel brokeris immediate contact info. I named the uncooperative travel broker and supplied him using the contact info of the Go Go Holidays representative to straight alter the reservation towards the proper spelling. After performing all of the leg-work for that travel broker, he nevertheless chose to not alter the reservation towards the proper info. I actually donot suggest this company to anybody given that they neglect to correct an error they obviously created, which a spelling error might be essential in whether you will get about the airplane and/or look at your resort. Thanks.
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