Complaint / Review
Cruise Value Center, Cruises Of Distinction
Out of business with many cruises not paid in full E BrunswickE. Brunswick, NJ 08816

On Monday, Nov. 10th 2008 Cruise Value Center and Cruises of Distinction ceased operations. Closed their doors, sent their agents home, and left home based agents in the dark. Commissions and salaries owed will not be paid and those that should have been paid are not going to be paid in the future.

The concern is for those clients that have paid for their trips with checks and money orders made out to either of these company's. There is a good chance that this money was never sent in to the cruise lines. If you have received documents or paid by credit card there should be no concern. If you saw the cruise line name on your credit card statements it means the money went to the cruise line. If your credit card statement says anything but the cruise line name, call the cruise line first and immediately after that your credit card company and advise what happened and how to proceed. When you call the cruise line have your cruise line reservation number handy, or ship and sail date.

If Cruise Value Center gave you free insurance you might want to make sure that this insurance is intact. Any promise of onboard amenities for booking with them might not appear when you arrive onboard, whether you paid with cc or personal check. CVC would have had to make the payments to the cruise lines and these amenitie might not appear as promised, but if that is the biggest loss consider yourself lucky.

Travel insurance can be purchased on line at many different websites put the search word in "travel insurance" and I am sure there will be many options there.

Many people have been affected by the selfishness of these 2 companies.

I do not know if the DA of the state of NJ can cease bank accounts or assets, provided there are any, or prosecute for embezzlement. If anyone has a clue about this perhaps a class action suit could be filed.

For obvious reasons, I must remain anonymous, but if you start calling the cruise lines they will have protocol of how to proceed.

There are many agencies out there that value the business of the public and their good reputations should not be sullied by the outrageous behavior of Cruise Value Center and Cruises of Distinction.