I made a payment arrangement in which I very clearly stated that AT&T should auto-debit payment from my account on a specific date. The representative even clarified with me that the payment would be automatically charged on the date in question. She never completed the transaction, and instead ...
I used to travel frequently to the USA for both business and leisure so kept my pre-paid account active and always topped up. Due to unfortunately circumstances the last time I was in the USA was end of Summer 2009 and accounts usage reflects that. Between then (Summer 2009) and now I have only ...
In May I requested a 1 GB data package bolt on onto my existing MTN contract. I was invoiced for the 1 GB data package and paid by debit order. I used data on my new Nokia Lumia 920 phone, since my Blackberry was replaced after irreparable damage - therefore no longer having the problems of ...
I spoke with a member service representative reference my account on 5-22-13. Account was canceled due to relocation. After speaking with a representative about closing account, and returning my HD receivers. Account rep. Stated no cancellation charges would be accessed until HD receivers where ...
I had a burn phone with AT&T for $55/month. The phone was lost so i called and cancelled my account. The next month i bought another phone also AT&T and started a new account with a new phone number and a simpler plan. They charged me for both plans! When my bank and I called them on a ...
I bought an alcatel landline corded telephone about a year ago. Two days ago, the phone stopped working and i cant find the receipt. I know my line works because you hear it rig when you try calling but at home, there is no dial tone or ringing. What could be wrong and where could i send it for ...