Usacomplaints.com » Telecommunications » Complaint / Review: T-Mobile - Early Termination Fees. #705132

Complaint / Review
T-Mobile
Early Termination Fees

Had a contract with T-MOBILE for 5 lines and I canceled the contract 2 months after getting it and I was charged $200 for each line in early cancelation fees.

I canceled the contract because the phones were defective, the service was bad, and all T-MOBILE would do is want more money from me for more costly phones and service upgrades.

The terms of the contract changed constantly and I did not get what I thought I was getting.

In my opinion all technology service contract early termination fees should not be allowed because the service can decline at any time or the customer could move etc.

Additionally other cell phone service providers like METRO don't have contracts and do fine. If a company has good products and service they don't need to rely upon contracts because the customers would be loyal on the merits of the company and it's services and products alone.

There are now lawsuits against T-MOBILE and others and it is long over due.


Offender: T-Mobile

Country: USA   State: California   City: North Hills

Category: Telecommunications

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