Usacomplaints.com » Electronics and household app. » Complaint / Review: T-Mobile - T-mobile extended contract on two existing month to month phone lines against verbal agreement. #1005960

Complaint / Review
T-Mobile
T-mobile extended contract on two existing month to month phone lines against verbal agreement

I had two phone lines with t-mobile wireless on month to month contracts.in the course of adding a third line under contract, I had explictly asked the salesman to make sure that the third line would not change the contracts for the existing phones.

A year and half of service later, I decided to terminate the two monthly contracts and move to another company. T-mobile is now charging me 200 200 early termination fees stating breach of contract.

When I called, I was told, as part of the addition of the third line, the plan was changed which included a contract. I mentioned my interaction with the store based employee who had explictly told me there would be no changes to the previous phones in the account. They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore?

What should I do.


Offender: T-Mobile

Country: USA
Site:

Category: Electronics and household app.

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