I had two phone lines with t-mobile wireless on month to month contracts. In the course of adding a third line under contract, I had explicitly asked the salesman to make sure that the third line would not change the contracts for the existing phones.
A year and half of service later, I decided to terminate the two monthly contracts and move to another company. T-mobile is now charging me 200 200 early termination fees stating breach of contract.
When I called, I was told, as part of the addition of the third line, the plan was changed which included a contract. I mentioned my interaction with the store based employee who had explicitly told me there would be no changes to the previous phones in the account. They said, you signed a contract and should have read the fine print. Does a verbal contract not hold any promise anymore?
What should I do.
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