Usacomplaints.com » Telecommunications » Complaint / Review: AT&T Phone Company - Voice mail removed after one missed payment, unwanted charges continued. #304129

Complaint / Review
AT&T Phone Company
Voice mail removed after one missed payment, unwanted charges continued

Removal of voice mail services after one missed payment on payment agreement plan. Restriction of voice mail to punish consumer. How is checking one's messages, including the ones from AT&T supposed to 'punish the consumer? 2) AT&T not removing services cancelled by consumer (900/976 #'s) after multiple requests by customer. Charged a monthly rate of 44.93 dollars! 3) On hold for more than 30 minutes when calling customer service to resolve matter and being bounced from one department to another!!


Offender: AT&T Phone Company

Country: USA   State: Florida   City: Orlando
Site:

Category: Telecommunications

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