On Dec 5 when I paid my bill to zero balance I spoke with one representative from customer service to make changes to my bill so I could lowet the cost it was to higj to afford. I found out att was charging me for 5 smartphones and I had 1. Smartphone and 1 blackberry and 3 basic pjones and I asked ...
Illed for service and equipment I have never had ...
We have been long-time 20 yr. Customers for cellphone service through AT&T. We recently moved from Philadelphia, PA to a suburb about 15 minutes away. My husband is on-call at a hospital 24/7 so that his cellphone is very important in getting emergency phone calls to him. After moving on 7/31, ...
Over the last 1.5 years, I have been constantly charged overage fees for wireless internet service above my normal usage which results in $50 -$100 in overage fees. This is charged $10 per Gigabyte used. For the past week, I have been tracking my computer internet usage daily and will have some ...
AT&T is overcharging data charges even when network connection is turned off. Cell phone is set on wifi entire time. They do not care to acknowledge equipment failure and want to just upgrade your phone. They refuse to investigate any discrepancies and will not remove billing errors. Past data ...
I had an promotion with AT&T. The release date for the promotion on 7/15. When I called to get the promotion release I could not because they stated that my acct was past due.inwhich I was giving incorrect information that when I paid my bill on 6/21 my acct was uptodate. There was no ...