Complaint / Review
Greyhound Bus Line
Telephone Service Fees Internet

I booked a trip to New York City last night, and was told that the total fee would be $37.00. After checking my card I could see that I had been charged $47.00. I called back and was told that the extra $10 was a 'service fee' for booking over the phone. This was NEVER revealed by the booking agent, and thus seems like a scam to me. I checked the web site — (Buy tickets over the phone. U.S. Customers who call our toll-free number 1-800-231-2222 may purchase tickets using a credit card.) &and there is nothing about paying a fee for telephone purchases. Beware... A scam.