I have been with Cox for 4 years now. Last year they (cox) had a special on getting all HBO's, Showtime's, Movie channels, and the other 'premium cahnnels for a low price for 3 months. Well we took the bait.
Two weeks before the 3 month promo was up I told cox that I did not want the channels any more. Two weeks later it was still on. I called again, not until two months later was it done. Now 16 months later I am still trying to talk with somebody to explain why I have a $575 cable for services I did not want. I tried calling a regional manager and was told I would be permenatly disconected. So now I have to go to court for some uneducated person who did not do her job and who got fired weeks after I called the first time.
Complaint / Review
Cox Comunication
Ripoff! Why do I have a $575 cable bill for services I did not want?
Author: Steve186
Offender: Cox Comunication
Country: USA State: Louisiana City: Minden
Address: 123 Main Street Minden La 71055
Phone: 3183771978
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