Usacomplaints.com » Shops, Products, Services » Complaint / Review: Conn s - Worst Customer Service. #684387

Complaint / Review
Conn's
Worst Customer Service

I can't believe how bad the service is in conns. I spent more than two hours on each store trying to buy a ps3 just to build my credit and i was thinking on get something else too, well that was my worst nightmare since the time that i entered to that store. First the salesman approached and i told him what i needed to do (buy a ps3 on credit since i wanted to start building my credit) and i guess he did not like what i was going to spend which it was like $329 and he was making faces i guess because he was not going to make a good commission out of it, well he asked me for a some papers and i gave him all he asked me for. After like 2 hrs and some minutes he told me that it was better to come back later because the system was slow and that he had not received any answer yet so i left real upset because i had wasted my time there with no success. Few days later like 5 days i received a call from conns that i was pre approved and that the only thing i needed was a prove of address such as a phone bill or something like it, well i got the phone bill and went to another conns since i did not like the service in that one and spend like 3 hours there because the guy was helping me and then he started helping someone else, and after that he sent another guy to help me which it was uninterested on doing any sale so i hanged around in the store to kill some time until the guy came and told me that if i had things to do that i should live and do them because it was gonna take a while and that if he receive and answer he would call me: (same thing they told me in the first conns that i went, so i left and they never call back. I was sad and call my friend and asked him if he was able to cosign for me (i though that may be that was the problem), he told me that he will do it so we went to another conns where the salesman was not that bad as the first 2 so i told him what i needed it (same^) but this time i told him i had brought my friend to cosign for me because he had a good credit and had bought lots of things there for himself too. The salesman told me that may be i was not gonna need a cosigner that he was gonna check the system so he did and told me that the only thing i needed was a prove of income which i had given it to the first salesman in the first store but ok i gave it to him and it was not enough because im a server and servers don't claim all the cash tips so he asked me for something else like my bank statement and i downloaded it and gave it to him, he put it in the system and made me wait. After like an hour he asked me for 3 references and told me that he was sure that i had been approved thats why they were asking for the references i gave them to him and made me wait for like another hour until i told him that i couldn't wait anymore because i had to go to work and he said he was going to call me like in the other two stores but he didn't so called before i got off of work and they told me they needed another paper. After work i went to the store and gave them what they asked me for they made a copy of it and fax it, after a while he came up to me with another girl and they said they were unable to verified my ssn that i should call the social security administration i got really mad at that moment after weeks i had put my application weeks ago when supposedly i was pre approve and now they tell me that. So if you don't want to lose your time DO NOT GO TO CONNS you will get better service even at a flee market.


Offender: Conn's

Country: USA

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google