Usacomplaints.com » Shops, Products, Services » Complaint / Review: Treasure Seekers Toys & Gifts - Charged for online order but never received merchandise. #637954

Complaint / Review
Treasure Seekers Toys & Gifts
Charged for online order but never received merchandise

I placed a order on Dec. 13 2010 online at Treasure Seekers for oneT-shirt, expecting it to arrive in time for Christmas. As of Jan. 13 I have not received the merchandise. I did receive a order confirmation e-mail that stated that my order was shipped via priority USPS, but there was no tracking number included. There was also NO contact number. Those two things by themselves should have sent a red-flag about the company, but I decided to wait. I verified that the 'company' did charge/collect the purcahse amount from my credit card company.

I have replied to the confirmation e-mail (from michele mazur) in early January to get information about the order, but as of this posting, still no reply. I have called the contact number listed on the web-site numerous times, but only get a recording. I have left contact info and the reason for the call, but still haven't heard anything from the company.

There are plenty of red flags about the web-site that would have me believe that it is a small business that is ran from a house: The web-site is poorly done. There is no option to call in an order (orders are done online only). Contact info is hard to find (believe on purpose). Let buyers beware...



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