Complaint / Review
DirecTV
Ripoff trying to overcharge us, Am still receiving threatening letters every month from the collection agency they hired against me

I decided to switch to Dish Network, after being with DTV for about 8 years. I paid my bill to DTV and then called and shut it off 3 days later. The rep I talked to on the phone said I would be issued a credit, but then I was sent a bill the next month for the service. When I called them they claimed that I still owed them $54.00. I sent them the documentation of where I had paid the bill, but they turned me over to a collection agency anyway.

I contacted the Better Business Bureau a long time ago, but have heard nothing from them yet, and am still receiving threatning letters every month from the collection agency they hired against me.