I have been a customer of Direct TV for over one year. When I first began, I was promised a portable DVD player for signing up and never received it. When my service began I signed a one year contract. A few months later, I called to have a DVR receiver installed. I was never told about any changes ...
I signed up, via local phone QWEST over the phone for a bundle package last August (DirecTV, internet, phone). I have decided to sell my home, and return to school. I canceled my Direct TV (first week in June). I spoke to Mathew, employee #404267 who indicated there would be a cancellation fee. We ...
I decided to switch to Dish Network, after being with DTV for about 8 years. I paid my bill to DTV and then called and shut it off 3 days later. The rep I talked to on the phone said I would be issued a credit, but then I was sent a bill the next month for the service. When I called them they ...
Directv used my debit card in sept to take money from my bank account! I cancled my directv service back in June but today I recieved an over draft notice from my bank that directv had taken a payment of over $250! When I called directv they told me I still owed them the balance due on my contract ...
My friend told me about a TV program that could only be seen by satelite service. When Direct TV called and said that "they would be in my area", I called and asked if they knew about this particular program. The customer service person did not, and I told him, Ryan, that I only wanted to ...
I have called these people over and over. I get no help from them just a lot of promises. I cannot get a signal it will work for a while then go off for two to three days at a time. I have called them they tell me my dish has moved well that is not true. They want to charge $45.00 to come and look ...