I have been a customer of DirecTV for over one year. When I first began, I was promised a portable DVD player for signing up and never received it. When my service began, I signed a one-year contract. A few months later, I called to have a DVR receiver installed. I was never told about any changes ...
I signed up over the phone, via the local phone company QWEST, for a bundle package last August (DirecTV, internet, phone). I have decided to sell my home and return to school. I canceled my Direct TV (first week in June). I spoke to Mathew, employee #404267, who indicated there would be a ...
I decided to switch to Dish Network after being with DTV for about 8 years. I paid my bill to DTV, then called and shut it off 3 days later. The rep I talked to on the phone said I would be issued a credit, but then I was sent a bill the next month for the service. When I called them, they claimed ...
DirecTV used my debit card in Sept. to take money from my bank account! I canceled my DirecTV service back in June, but today I received an overdraft notice from my bank that DirecTV had taken a payment of over $250! When I called DirecTV, they told me I still owed them the balance due on my ...
My friend told me about a TV program that could only be seen by satellite service. When DirecTV called and said that "they would be in my area," I called and asked if they knew about this particular program. The customer service person did not, and I told him, Ryan, that I only wanted to ...
I have called these people over and over. I get no help from them, just a lot of promises. I cannot get a signal. It will work for a while, then go off for two to three days at a time. I have called them and they tell me my dish has moved. Well, that is not true. They want to charge $45.00 to come ...