Hi, I'm in the Air force and had been an Alltel customer for years. The company had switch hands several times during the period of which I was a customer. My story starts in February. I had orders to Korea and since my phone was on a month to month basis, I had my wife send in the last payment. Well little did we know there was $28.00 that hadn't been accounted for. This bill kept going somewhere, but never to our new address.
After a few months Alltel turned it over to a collection agency. They sent out three collection notices which again never reached us. When I came back from Korea in March and tried to goto the bank and get a loan I was turned down because of Alltel and this collection agency.
I called Alltel and they said it was out of their hands. I asked them which address they had to send the bill to and it was for somewhere I had lived several years ago.
We then called the collection agency to see where they had sent their collection notices. The address they sent them to was my wifes old apartment from when she was in college.
We told the collection agency we would pay the $28.00. Their reply was they didn't accept checks and would only take credit cards and account transfers.
Well we ended up sending them a check, but the bad credit rating is still there. If your an Alltel user or thinking of using them BEWARE!!!
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