I never again will call Sears for service on any of my products. Called and spent a large amount of time to set up an appointment to have my furnace looked at. Guess what? After waiting 5 hours, No service!!! Is it the call centers fault or the service end? Don't know don't care. Never had the problem before. Good job Sears, send more jobs out of the country. Thanks for wasting my time.
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