Usacomplaints.com » Shops, Products, Services » Complaint / Review: Moving Cost - Nationwide Relocation Services Inc - Rip off. #522103

Complaint / Review
Moving Cost - Nationwide Relocation Services Inc
Rip off

Nationwide Relocation is a joke and a complete rip-off. I contacted the company in September for a move at the end of October from Baltimore to Colorado. They gave me a two day window to pick up my items—Tuesday or Wednesday of the last week of October and told me someone would call a few days in advance to give the exact day. The weekend prior, I received two calls both indicating that the move would be on Tuesday. To this end, I made arrangements for my work schedule including the rescheduling of a meeting that required other colleague to travel. On Monday I received a call that the move ould be on Wednesday. I blew a fuse! I explained my situation and that I made arrangements based on the calls I received over the weekend. They did not care and did nothing to accomodate my situation. The movers showed up Wednesday afternoon after 4:00 pm—I had to be out of the house by mid-night that night. The story gets worse. My contract outlined that I would pay based on the actual weight. Several days later I received a call from the moving company indicating that they would be delivering my stuff the following week and told me I owed $1200. I asked them what the weight was and they said it didn't matter that I had to pay based on the minimum. I told them I had a contract that said differently and they say they did not work that way. I called Nationwide Relocation as they are the broker and could not get anyone to call me back for two days. Finally someone returned my call and said they would email me the weight ticket. I called every day for five days asking for the weight ticket and no one could tell me what the actual weight was; however, they did agree that I was suppose to pay based on the actual weight. The moving company showed up today and said if I don't pay them the $1200 then they will take my stuff to storage and I will have to pay for storage and someone else to bring it back and unload it. There was no way I was going to just let them take my stuff away so I had no choice but to pay the $1200.in addition, one guy was unloading the truck!!! One guy! They sent no one else! Complete rip off a company!



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