Usacomplaints.com » Shops, Products, Services » Complaint / Review: Morse Van Line - Don t know how to weigh a truck, they sub-contracted for our move from Precision moving without a choice. #128878

Complaint / Review
Morse Van Line
Don't know how to weigh a truck, they sub-contracted for our move from Precision moving without a choice

How funny that this compnay is in Painesville! I am in dispute with them about the true weight of my items they are moving. They were a company that was sub-contracted for our move from Precision moving without a choice and our move should have been inventory not weight based to begin with.

We had an estimate weight of 2300lbb. This estimate was given by moving companies that came and saw the actual amount of stuf we were moving. A small house 635 sq. Feet. We were shocked when they called us and said we were over weight by 1200 lbs.

What? We asked for a re-weight of the truck. We were then told that in doing that the weight amount could actually go up.

I asked why would it go up and they said that it would be based on the driver's and his helpers weight as well as the amount of gas that the truck had in it. SO they do not tare these things out. I am not paying for my items but also for the weight of gas and personel in the truck as well. That does not seem fair to me. A re-weigh, if accurate, should be the same or close both times.

My thought is that they brought the truck to my house with a low tank of gas, filled up my belongings into the truck, fuled up and then had the truck re-weighed. Now I have to pay for that extra weight.

I asked for a back weight where they would weigh the truck with my stuff with a full tank of gas, drop my stuff off, refill the truck's gas and have it re-weighed so we can see the true weight of my items. I also asked that I be present for both of these weights.

They are going to hold my stuff hostage until I pay them and the threat that they are going to charge me more for wanting a re-weigh only makes thing more scketchy.

Their web site says that they are friendly and courtious but i have not encountered that with any of the 5 people I have talked with.


Offender: Morse Van Line

Country: USA   State: Ohio   City: Painesville
Address: 83 S. State Street
Phone: 8005331636

Category: Shops, Products, Services

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