I bought a cell phone from a Circuit City store in another state. When I bought the phone I also bought Circuit City's 3 year replacement plan, meaning if ANYTHING went wrong with the phone in that 3 year time period, the phone would be replaced. My phone's display stopped working, so I took it to the North Little Rock branch. The phone was replaced.
Two weeks later my new phone stopped working, so I returned to the store to exchange it once again. But this time when I tried to exchange it they told me that they had no record on their computer that I received the phone from not just their store, but any circuit city store. However they did have information that my last phone was returned as well as the defect.
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