ParkingTicket.com claims to provide letters requesting dismissal of parking tickets issued in many major cities - "100% guaranteed". I signed up for an account, went through the submission process, and received 2 computer-generated "dismissal" letters, neither of which ot me any sort of ticket dismissals from the city's parking authority.
Since ParkingTicket.com apparently has a money-back guarantee (http://www.parkingticket.com/learn/guarantee.Asp) I rightly requested a refund. I was notified by Robbi, a member of the support team, that my refund documents were received by the Refund Department on 30 January and that it can take up to 90 days for the Refund Department to process refunds.By 1 May I did not receive any such refund, nor have I received any refund or communication from ParkingTicket.com since 5 March.
This company is marketing themselves as saving people from parking tickets in cities that do not even participate in "trial-by-mail" is fraud in and of itself. The fact that they're not upholding their own "100% guarantee" renders them criminals stealing money from me and other deceived consumers!
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