This is one of several attemps to collect a withdrawal, that was taken from my checking acct. On 11/29, of $57.61.
User #5327401, Cancelation # 4497270
Followup responses.
Hello Wayne, 12/06/11
As per our recent phone conversation, your subscription to the Grants Website has been cancelled with the cancellation number being # 4497270.
In detail could you please explain the reason why you are requesting a refund?
Kindly reply back to this email immediately and the Refunds Department will verify and ensure you are available for the refund that you are requesting.
We look forward for your prompt response so we may take swift action to help you with your concern
Respectfully,
Dave
Customer Support
Hi Wayne, 12/28/11
Your email has been received by our department.
We really do apologize for the inconvenience this may have caused
you however a ticket has been submitted to the Refund department
to follow up your refund. Rest assured that your concern
will be prioritized. Please be informed that the refund will be issued
on the same card that was being billed.
Thank you and regards,
Sheryl
Customer Support
Dear Wayne, 01/13/12
Your email has been received by our department.
In the interest of quality Customer Service, we have issued a courtesy refund in the
amount of $57.61. Please allow 5 to 7 banking days for the refund process to
complete.
Best Regards,
Refunds Department
Customer Support
Thelma
Ticket Details
=
Ticket ID: CIT-193401
Department: 247 Member Support
Priority: High
Status: Closed
Wayne Pointer Sr.
Funds never received.
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