I cancelled DirecTV in April, returned all equipment & paid my final bill. Shortly after that they started calling all phone numbers they had of mine continuously trying to get me back. I advised them to stop the harrassment as I am on the Do-Not-Call list but it continues. Then last month I receive a $84 bill from them listing PPV's that supposedly were made on one of my receivers & after a lot of back & forth, I gave up & just paid it even though they were not mine. Then today, I get another bill for $16.98 supposedly for yet another PPV form 9/12. I didn't even have DirecTV then! I went to check online & my account is still open AND they just charged my credit card! They STOLE my money! There was NO autopay set up nor did I authorize the payment, they just TOOK IT! I just wrote them the following letter:
I just received yet another bill from you people today for an additional $16.96!! And when I checked my account, you DARED to charge my credit card already!
First of all, the PPV charge on this bill is from 09/12, BEFORE I even was a Directv customer! Not my ppv! Secondly, I am NOT enrolled in auto pay so HOW DARE you charge my credit card without authorization!
I demand my money back that you stole from me PLUS my account CLOSED once and for all, online and off.
And one last thing, STOP CALLING ME. I am on the DO NOT CALL LIST!
If you do not stop ALL OF THE ABOVE IMMEDIATELY and do not return my $16.96, I WILL take legal actions against your company, you can count on it!
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