I engaged this company for tax services and paid an intial fee of $3,500 to resolve a 2004 tax issue. Before any work was done I was contacted by them and told that I'd need to pay an additional fee of $2,400 for an additional tax bill that I was fully unaware of. My position was that before continuing to send them money I was going to contact the IRS to get clarification on the second tax issue. I was told by Tax Inc that they couldn't handle the two cases seperately and no work could be done without the additona payment. I felt as though I was being fleeced by this company and this could go on forever (similar to moving companies).
I contacted the IRS and my tax accountant and found that a simple form had not been included in my 2005 return which essentially took me from owing $25,000 to getting a $800 refund. Case closed with the IRS, but not with Tax Inc. I have attempted to get a refund because they did absolutely nothing on my behalf other then try to milk me of more funds. I did not return their paperwork or engage them to represent me because after the intial experience I legitimately thought I was working with a chop shop.
I have asked for a reciept of services and I'm considering legal action on the basis that the intial contract was for the 2004 Tax year, and in my opinion their refusal to seperate the two years after the initial contract was specifically for one year and their insistance on bilking me out of more money before they would take the case is a breech of contract. My company has legal insurance so I won't pay a dime for the service, perhaps their legal service isn't free and they give up the $3,500 one way or the other.
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