Usacomplaints.com » Shops, Products, Services » Complaint / Review: A&E Factory Service - Terrible Service! They are liars!. #383989

Complaint / Review
A&E Factory Service
Terrible Service! They are liars!

I have been looking to get my completely new machine set for over per month today. Finished hasn't worked right, and that I cannot have it changed till I obtain a technology out below to do the repair. A&E arrives and claims that they are likely to purchase a device, but that isn't likely to repair the problem. No, it surely requires a circuit-board, however for whatever cause this technology is not approved to-order that one component. He claims they have to try to substitute the device, a completely practical component, and find out that it generally does not function before delivering about another fix man. Oh, which man will not be ready to repair it immediately, both. He is simply likely to gauge the scenario. Again.

So that they send the device, but deliver it towards the incorrect target. We eventually determine where it went and obtain the component back, to ensure that once the man turns up he is able to do the job.

Yes, right.

We create a consultation to get a Wednesday between 1 and 5pm. I obtain a phone the night time before stating they'll be below between 8 and 12, that wasnot the full time I was initially informed. I struggle to obtain the day from function rather than the morning and stay here, waiting. At 11:30 the technology calls, and we've an entire discussion concerning the proven fact that he'll be within fifteen minutes to some around 30 minutes. And so I wait. And wait. And wait.

I contact ninety minutes later to discover what is happening, and Iam told I'll obtain a call-back. I notice nothing after two hours, and so I contact again, and am informed the technology was not able to obtain a your hands on me and noted the task as uncompleted. I am upset at this time, since I really TALKED towards the man. The supervisor informs me that it'll be five times before I will get somebody out below again, to that we scoff. I got furious - like truly furious - about how exactly this person upright lied. After some pressing, Iam told I'll get another technology 24 hours later between 1 and 5. I obtain the car verify contact that evening, stating that the technology is planned the following morning.

So again I wait, and wait, and wait, all night. I contact to discover what the-hell happened this time around, and you know what? They are not returning. To create it much more funny, they inform me that I really named to reschedule the visit myself. Oh, the mankind.

And So I've lost two times waiting and four hours about the telephone with one of these individuals as a whole.

STAY FAR FARAWAY - this type of person probably the most inexperienced scourge to wander our planet. Not just do they not understand what the-hell theyare performing, but they'll attempt to ensure it is seem like *you're* the main reason they may achieve practically nothing inside their bad justification to get a company. They consider the idea of mess to some totally ridiculous degree, a level seldom experienced by humanity. No friend, these folks boggle your brain using their total ineptitude and pitiful justification to get a customer support office.

There has to be a unique devote nightmare To Get A&E Factory Support workers, otherwise that is wherever they are doing their recruiting.


Offender: A&E Factory Service

Country: USA   State: California   City: Oakland
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google