Complaint / review / scam report
Verizon
Unauthorized Charges on Verizon FiOS Bill

Complaint / review text:
Beware of unauthorized chrages to your Verizon FiOS bill!

I signed up for Verizon FiOS in July 2008, and on my September bill I was chraged $15.98 for services I had never ordered nor authorized. I was charged $7.99 for Security and Backup Bundle/5GB and $7.99 for Games on Demand/Family Place. I was e-mailed these offers three months in a row and never responded to those e-mails nor did I order the services over the phone. I called Verizon and asked for an explanation as to why these charges appeared on my statement. They had no explanation, but they credited my account very quickly.

This is a blatant, outrageous scam. I am sure any class action attorney would be delighted to learn about such schemes. We all complain about lawyers until we are faced with such outrageous behavior by corporations.

Contact information:
Author: Contact with Author

Offender: Verizon

Country: USA   State: Maryland   City: Annapolis
Address: P. O. Box 9000
Phone: 8006882880

Category: Shops, Products, Services

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