Complaint / review text:
Beware of unauthorized chrages to your Verizon FiOS bill!
I signed up for Verizon FiOS in July 2008, and on my September bill I was chraged $15.98 for services I had never ordered nor authorized. I was charged $7.99 for Security and Backup Bundle/5GB and $7.99 for Games on Demand/Family Place. I was e-mailed these offers three months in a row and never responded to those e-mails nor did I order the services over the phone. I called Verizon and asked for an explanation as to why these charges appeared on my statement. They had no explanation, but they credited my account very quickly.
This is a blatant, outrageous scam. I am sure any class action attorney would be delighted to learn about such schemes. We all complain about lawyers until we are faced with such outrageous behavior by corporations.