I signed up for a Triple-Play bundle after being an existing FIOS customer for over a year. 4 months later when I checked my bill I noticed I was being charged for: Verizon Broadband Essentials Security and Backup Bundle/25 GB Jan 8 - Feb 7 $8.99 Verizon Broadband Extras Games on Demand/Family ...
On Wednesday March 18th, Verizon installed a FiOs Package at my Home. The package was Verizon FiOS Internet Service including Home Phone with unlimited calling thru out the United and Canada, FREE Verizon Wireless, the Wireless Box was free, part of the Deal... The cost for this was $ 69.99 a ...
Recently joined the Fios Freedom Essentials bundle (phone internet), and first bill I got. They charged me $257 for 4 calls to hong kong! Even worse, they had disconnected my service with my original international call provider w/o telling me, so I was charged the "going" rate. The sales ...
If you are considering Verizon, FiOS DON'T. I subscribed in December and have nothing but problems. Their billing is outrageous. I am 3 months into a battle to get my billing correct, receive the 3 months credit I was promised and get them to stop turning off my service. As far as customer service, ...
Beware of unauthorized charges to your Verizon FiOS bill! I signed up for Verizon FiOS in July and on my September bill I was charged $15.98 for services I had never ordered nor authorized. I was charged $7.99 for Security and Backup Bundle/5GB and $7.99 for Games on Demand/Family Place. I was ...
My NIGHTMARE with Verizon actually began about a year ago when I started having problem with FIOS TV and internet. I was calling 1 to 2 times a week over an eight week period before they came in a replaced the wireless router. I moved recently and that is another NIGHTMARE. They gave me a new phone ...