Received an estimate of $2952 from John of this company on June 11. When we called them to make a deposit on July 11th, they told us we had been misquoted, took a full inventory list and sent us a new quote of $4392. Since we only had a week left before our move, we agreed to it, and paid a deposit of $2000. Well, they showed up 4 hours late, and said that we had been misquoted again, and it would cost $9000 to take our whole inventory.
As we didn't have an extra 5k laying around, we had no choice but to rent a truck on our own for another 2k, and load it and drive it ourselves. They lost several boxes, damaged our furniture and appliances, and have given us nothing but a run around since they delivered our things late, beyond the 3 day delivery window they gave us. This morning's represenative laughed at us when we said we were going to the BBB and hung up on us. There are other complaints filed against them according to the BBB as well.
0 comments