I operate a small chain of retail stores in the Albany, NY area. We are seeing a series of fraudulent charges on our Verizon telephone bills for Directory Assistance calls to Nevada through OAN Services on behalf of Telseven, LLC.
The typical charge is $3.99 plus $1.65 administrative fee, plus tax. No calls are actually placed, but the charges are posted on the telephone bills.in New York State you can have a free "Miscellaneous charge block" put on your telephone account by calling your local telephone company, and this will probably stop larger bogus charges, like $50 a month for internet services, but it doesn't seem to block charges in the $5 to $6 range.
OAN Services is widely reported as a fraudulent player in a variety of internet provider and communication scams (long distance services, etc.). The Telseven.com web site has no useful information, and their 800 number is answered by machine only.
If you are seeing charges from these companies on your telephone bills, call your phone company and have them reversed, then file complaints with your state's Public Service Commission, your state's Attorney General, and the FCC. Good luck and be vigilant in reviewing your bills!
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