Usacomplaints.com » Real Estate » Complaint / Review: CitiMortgage - Freaking NIghtmare!. #452118

Complaint / Review
CitiMortgage
Freaking NIghtmare!

I've been studying all the grievances against Citimortgage. Exactly what a reduction to understand this organization is terrible and that I am not the only real individual experiencing terrible customer support. I'm likely to do my better to consider this as large as you can and discover anyone to assist us. We, like the majority of households experienced employment loss. Requested "Obamais homeowneris aid" in March, the moment we thought we'dnot have the ability to spend. No reply or phone. Lastly, at end-of March, named to determine standing plus they stated we did not qualify which we must be a few months or even more behind. Well, who truly really wants to wait until that occurs. Ultimately got somebody who stated we qualified for reimbursement plan, but she never mentioned the consideration of what she provided us, so we'd to complete another program that price more income. Same task as everyone worrying... Being moved around ALL NIGHT, being lied to, spending late fees, delinquency fees, and setting it up documented to credit agency. Subsequently, whenever we contact to determine why, since we were informed underneath the cost strategy they do not do some of that, they stated they repair it. Then we discover they'venot plus they stated consultant did not notate consideration, then your next repetition claims, they lied to us and theres nothing they are able to do. Then we get somebody who claims they set it, but thats exactly what the 15 ADDITIONAL repetitions informed us for that last 2 weeks! Oh and on reimbursement applications, they do not publish your instalments til your completely swept up. I accept whoever mentioned no surprise houses are becoming foreclosed, simply because they quit. They obtain the run-around WITH NO SUPPORT!!! Additionally, I Have completed my study on boss of Citimtg with no question you simply obtain a person in Asia, that cannot actually state your title, perhaps since the boss is from ASIA and visited college there! If anybody knows who are able to assist my loved ones please inform me. My partner claims if our house gets foreclosed as a result of this he's likely to ruin the interior since itis THEIR house and hopes Citi wont get garbage for it! The repetitions for Citi do not actually deserve employment since they're so-so terrible. Phrases cannot explain what we've experienced and we've completed what we need. I've fax confirmations, titles and identification# of repetitions, times and occasions we contact, but still no-one can get issues on our consideration directly!


Offender: CitiMortgage

Country: USA

Category: Real Estate

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