Our name is Jerry Stroud and that I possess a mortgage with citimortgage that we obtained in 2005 for my new house as well as in 2006 I got ill and needed to continue impairment in 2007 as well as in March I place in to get a change on my house to citimortgage. They explained after I submitted all of the files they required they were likely to alter my mortgage and my rate of interest could be 2% and my cost could be around $550.00 monthly for 30 years. They named me back and explained that my mortgage have been offered to fannie mae and that I had a need to contact them-and encourage them to contact citimortgage and obtain them to provide citi the permission to continue. After performing all of this I had been place in contact with a few guy at fannie mae that will not return my calls or have hardly any connection with me which continued until March where moment I requested for another person. I had been place in contact with a few woman that had a genuine perspective issue, where period she explained she wasn't likely to do something citimortgage desired to do which she'd perform a modification for 3% the very first year, 4% the 2nd year and 5% for that rest of the mortgage or even the additional choice I'd I really could simply market my home where moment I'd no additional option-but to consider the change.in 2011 I place in for another change since my funds were back-up to $835 also it was difficult to make sure they are, therefore citimortgage requested me for files again, that we needed to deliver them five times and evry moment I spoke to somebody at citi concerning the change I'd inquire about my cost plus they explained simply to postpone about the funds before change was completed, that we however was silly. Our mortgage specialist at citimortgage was LaWanda McCullors which kept showing me that anything seemed great, subsequently in March I obtained a notice from the attorneys office stating that my house would be actioned down in the court-house in Alexander Ciity, Al about the 25th of April. I proceeded to contact citimortgage about that plus they explained they couldn't keep in touch with me about that I'd need to examine this using the attorney, and so I named the attorneys workplace plus they explained they couldn't examine this with me I'd need to contact citimortgage. This continued in regards to a week with me not having the ability to keep in touch with anybody concerning the issue, then I acquired touching a Mrs. Moses with citmortgage that explained the change had be achieved in March prior to the attorney delivered the notice which I had a need to create 3 funds of $885 for May, May and August, and so I offered her my check9ing info and informed her to simply to write my funds out and so I wouldn't get behind plus they did for all those 3 months. Nevertheless haven't observed the change, then earlier this week I obtain a statement from citimortgage for $13,600 also it orange me away and that I am still receiving emails from Ms. McCullars informing me that she's all of the paperwork she wants. About the statement I realized that my escrow had been billed $2400 for insurance which is really a small over a $1000 and land-tax that's $65 and also the mortgage went from 28 years to 40 years and also the cost went up. They've got me in this chaos I don't understand what to complete. I don't wish to reduction my house that I created. Therefore please when you have any recommendations I would like to understand, since this type of person simply taking from us. Cheers Jerry Stroud 194 Stroud road Tallassee, Alabama 36078 telephone 334-415-9905 or mail to [email protected]
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