Usacomplaints.com » Real Estate » Complaint / Review: CitiMortgage - Scam charges. #508342

Complaint / Review
CitiMortgage
Scam charges

I've been through meticulous attempts to obtain my mortgage settled promptly since Citimortgage purchased my mortgage type LaSalle Bank (today named Lender of America).

For a long time I merely visited LaSalle Bank and settled my mortgage about the 15th or 16th (or even the following Friday when the 16 arrived on the Wednesday or Sunday) since I have got settled about the 15th.

Citimortgage advised me that there's no actual area that I will spend my mortgage within 173 kilometers of my house. I can not send my mortgage since it should receive money following the 15th, but prior to the 16th that will be the final evening I will spend my mortgage promptly. For all weeks I had been compelled to call-in my mortgage to get a $20 charge.

To be able to quit these $20 costs the Financial Institution of America department supervisor assisted me put up a merchant account that gets my mortgage transaction from my companyis direct-deposit about the 15th and instantly wires my mortgage cost to Citimortgage about the 16th.in August, June and March my Lender of America consideration sent my mortgage transaction promptly, nevertheless Citimortgage suggests that my funds were obtained one-day overdue and included a $57.87 overdue fee every time.

After achieving many times using the department supervisor at Bank of America to determine the precise time the mortgage cost is born to Citimortgage, it had been decided that my mortgage cost was born to Citibank before 3AM about the last evening I really could spend my mortgage over time. Nevertheless, as it happens that Citimortgage requirements time for you to recognize the line transfer and usually gets it-one time later. After wasting hours speaking with Lender of America and Citimortgage customer support no body might develop a means that I really could spend my mortgage promptly.

A colleague recommended that my mortgage be direct-deposited immediately from my company. I talked with Citimortgage customer support plus they stated it's feasible to complete this and offered me the routing amount, citimortgage bill number along with other necessary info to get this done. This can obtain the mortgage cost to Citimortgage about the 15th (oneday earlier) and ideally will soon be recognized by Citimortgage about the 16th and promptly. Our mortgage is likely to be paid in this way beginning November 15.

In The demand of the Citimortgage customer support consultant, I sent a these details to truly have the 3 late fees eliminated. I simply got their reaction nowadays that they can not take away the late charges and so I am likely to need to cough up another $173.61 and perhaps more if my new approach to cost is not acceptable to Citimortgage.


Offender: CitiMortgage

Country: USA
Site:

Category: Real Estate

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