In August I joined directly into agreement with APX SENSORS. To date up to now the support continues to be excellent, aside from the truth that I simply noticed I had been being cheated. Your day I joined in to the agreement my tenant was with me, he requested my authorization to set up an APX security alarm at his home. I requested the represenative how it'd function, and was it at-all feasible, since I have possess the home but don't stay there. Their precise phrases were " Sure all you've got to complete is signal that you simply provide APX authorization to set up the alarm." I specifically requested the repetition. Easily might actually result in the alarm when the tenant chose to move-out. The repetitions phrases were "NO, when the tenant goes out the support could be disconnected, and also the tenant could be charged at his new handle." Well nowadays 01-05-09 I had been at my tenants home gathering lease after I happened to discover an APX bill resolved to my title on hi desk. I popped the statement and also to my shock it had been an assortment notice informing me that I owed $197.00 and that I had been documented to selections in a single week. I called APX to determine why my title was with this statement and never my tenants, and all-they might inform me was I ought to have read what I closed. I told them that their repetition deceive me to think that I'dnot result in my tenants statement in no feasible method. And also the repetition recommended me to not blame his organization for my problems and also to contact an attorney & find appropriate action. I requested to talk to a boss, which got me a 1/2 time to obtain to and he was no further aid compared to first unpleasant, rude representative. Obviously I've ahead up with $435.00 to reactivate the consideration therefore it wont get into selections. And when I'd like the statement out-of my title, I'd need to spend the remaining of the agreement in advance that will be $2700.00. Landlords beware... The statement never would go to your present target, simply the tanant & APX may understand if you should be starting selections.
It has to become among the toughest businesses to cope with so far as customer support moves. Steer clear!!! Get my assistance... If Your sales person hits in your doorway let them know to-go away or you will be next consistent with grievances!
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