I had an appointment with a window between 2-4 pm on 10-29-10. I was home at my apartment from 1:45 to 6:00. I called Comcast at 3:58 and they confirmed the appointment and said the Tech had been at my place and nobody was home. Pure lye!!! The tech blew off a Friday afternoon and said I wasn't at home. I took the afternoon off to meet Comcast's schedule. I spoke with a supervisor and he said there is nothing he could do as I wasn't home and the soonest he could send out another person would be 10-31-10. The supervisor admitted this happens a lot, however he couldn't help but to offer another time and a $20.00 discount.
Ron
Clovis/Fresno, CA
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