Complaint / Review
Comcast
Billed monthly rental for modem purchased for $99

When I signed up with Comcast a few years ago I purchased my modem for a "special deal" of $99.

Recently I looked at my bill, and discovered that they'd been billing me $5 month equipment rental fee for the modem I already owned. That's $120 over the course of 2 years.

Since I no longer had documentation or a receipt for the modem, they claim that it is theirs and that they can do nothing about it. I canceled my account with them and am now getting bills for $30 until I return the modem that I OWN.