I get charged for games I didn't order, so when I noticed it and called them they said it was a third party charging it to my phone, so I said I didn't order anything, they did take the 9.99 off my bill, but it happened again after they said they blocked it from happening again, if I didn't notice it 9.99 a month would have been charged to my bill every month, the poor elderly who are on a fixed income and just pays it thinking it's part of there phone bill, what can be done about this from happening to unexpecting people, I don't understand how you can be charged for something you didn't order. I did cancel t moblible but had to pay 200.00 dollar cancel
Complaint / Review
T Mobile
Charged $9.99 for games never ordered, plus $200 cancellation fee
Author: sandylee10
Offender: T Mobile
Country: USA State: New Mexico City: Albuquerque ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com
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