They will post consumer complaints that are proven to be lies. All they want is businesses to join BBB and pay them a fee so they can help the business be better. We have been in the construction business for over 10 years with no complaints because we always take care of our customers. One wacko posted a complaint against our business through Central Virginia BBB. We had already given this person their all of their money back as it was clear to us they were deranged and we wanted to distance ourselves from them as quickly as possible.
The BBB contacted us. We showed them the complaint was a lie and provided documentation to prove it. Well the Central Virginia BBB does not care if the complaint is a lie they will post it regardless and try to EXTORT money from the business so you can be accredited. (If you pay us we'll change your grade yada yada)
Why any business would pay these scumbags a penny is beyond me. Their ratings service is a 100% joke. The only people they are interested in protecting is themselves and lining their pockets with money from small businesses. NEVER believe that a BBB rating has any value or legitimacy. It is 100% bought and paid for and 100% garbage.
0 comments