Usacomplaints.com » Miscellaneous » Complaint / Review: Better Business Bureau-Central - BBB Review of Transmission Shack in Fresno, CA. Is bias - ratings. #621885

Complaint / Review
Better Business Bureau-Central
BBB Review of Transmission Shack in Fresno, CA. Is bias - ratings

BBB Review of Transmission Shack in Fresno, CA is BIAS
At the date and time of this post the BBB web site shows 3 complaints against Transmission Shack of Fresno CA and also show a rating of " F ".
To prove that the BBB is BIAS lets look at the FACTS via. There own website.
The following is a list of businesses in the Fresno CA area, that Transmission Shack feel are VERY REPUTABLE.

One of the major differences between Transmission Shack of Fresno CA and the businesses on the following list is that

Transmission Shack of Fresno has NEVER paid the BBB any MONEY.
And the businesses on the following list has PAID the BBB MONEY or still continue to PAY the BBB MONEY.
One of the other major differences is that these business that have PAID the BBB MONEY has the same number of complaints as Transmission Shack or more complaints.
But they receive " A " ratings while Transmission Shack of Fresno CA receives an " F " rating.
BETTER BUILT TRANSMISSIONS IN FRESNO CALIFORNIA HAS 4 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/transmissions-automobile/better-built-transmissions-in-fresno-ca-7002007
AAMCO TRANSMISSIONS HAS 5 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/greater-san-francisco/business-reviews / transmissions-automobile/aamco-transmissions-repair-shop-in-concord-ca-296821
AUTO HOUSE OF CLOVIS HAS 3 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-services/auto-house-of-clovis-in-clovis-ca-21000589
GOODGUYS TIRE AND AUTO REPAIR OF FRESNO CA. HAS 13 [ YES 13 ] COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/tire-dealers/goodguys-tires-and-auto-repair-in-fresno-ca-4328
AKINS AUTOMOTIVE OF FRESNO CA. HAS 8 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-repair-and-service/akins-automotive-repair-in-fresno-ca-15003024
CLAWSON HONDA OF FRESNO CA. HAS 7 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-dealers-new-cars/clawson-honda-of-fresno-in-fresno-ca-3221
ELECTRIC LABORATORIES OF FRESNO CA. HAS 5 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-repair-and-service/electric-laboratories-in-fresno-ca-19000023
KITAHARA PONTIAC-BUICK-GMC OF FRESNO CA. HAS 6 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-dealers-new-cars/kitahara-pontiac-buick-gmc-in-fresno-ca-50038268

AMERICAN AMBULANCE OF FRESNO CA. HAS 3 COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/ambulance-service/american-ambulance-in-fresno-ca-776
FUN WORLD AUTO SALE OF FRESNO CA. HAS 13 [ YES 13 ] COMPLAINTS WITH AN "A" RATING FROM THE BBB
http://www.bbb.org/central-california/business-reviews/auto-dealers-used-cars/fun-world-auto-sales-in-fresno-ca-4002070
WEBER BMW IN FRESNO CALIFORNIA HAS 7 COMPLAINTS WITH AN "A" RATING FROM THE BBB

Http://www.bbb.org/central-california/business-reviews/auto-dealers-new-cars/weber-bmw-in-fresno-ca-703
CAR MAX INC. OF FRESNO CALIFORNIA HAS 770 COMPLAINTS (AND GUESS WHAT) WITH AN "A" RATING FROM THE BBB

Http://www.bbb.org/richmond/business-reviews/auto-dealers-new-cars/carmax-inc-in-glen-allen-va-4008970/
But Transmission Shack of Fresno, CA. That will not pay the BBB, any MONEY to be one of their members, has only 3 complaints showing on the BBB website has a rating of "F"
PLEASE NOTE: Transmission Shack of Fresno CA. Position on any past / future complaints that are brought to their attention is as follows:

Whether it’s over the phone or face-to-face even the most successful businesses will have to deal with complaints now and again – it’s inevitable. If someone has a genuine grievance, it’s important to realize two things. Firstly, you can never ‘win’ as such and it’s crucial to accept that fact in that, with any complaint, your main duty is to minimize the effect of that and to try to rectify the situation to ultimately reach the most mutually acceptable resolution as you can. And, the second thing to remember, is that it is how we deal with the complaint that's most important as that is going to be the key determining factor as to how the customer will perceive Transmission Shack in the future.

Transmission Shack is a small business that has always worked very hard to produce a good product for our consumers at a price lower than any other legitimate business in our industry.

With that being said and with our knowledge of how the BBB operates. We feel the BBB is a scam on the the honest American small business owners, in these challenging economic times and unemployment hovering around 11%, the small business owner is what's keeping some communities and families above water. Therefore Transmission Shack does not communicate with the BBB concerning any complaints due to the fact that we feel it's a waste of our precious time to communicate with an organization that has NO LEGAL POWER OR AUTHORITY to settle anything. But seems to only be interested in how much money they can generate by selling their BOGUS and BIAS rating system. Which was proved in above text via.info from their own website.

In addition we feel the BBB is unfair to all businesses due to the fact the BBB seems to be setup to only process complaints and not any positive comments from any customer.

And we feel the BBB misleads the public into spending money with businesses that support the BBB
And misleads the public into not spending money with businesses that do not support the BBB
Transmission Shack of Fresno is not alone in regards to facts about the BBB here are a few other places on the world wide web that echo some of our sentiments.

Http://www.thebluesmokeband.com/bbb.php
http://www.bbbroundup.com/bbbOnBBB.html
http://nonprofitmanagement. Suite101.com/article. Cfm/question_the_bbbs_new_rating_scale
http://blog. Chs-law.com/12/why-i-canceled-my-better-business.html
http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/
http://www.bbbroundup.com/BBBblog/blog1.php/la bbb lawsuit:

To sum up this post, that started with the statement the the BBB is BIAS.

here is a definition of bias which also helps to prove the bbb is bias.
Bias is a term used to describe a tendency or preference towards a particular perspective, ideology or result, when the tendency interferes with the ability to be impartial, unprejudiced, or objective.in other words, bias is generally seen as a 'one-sided' perspective.

At the time of this post and to our knowledge. The president of the Central California BBB is a very distinguished gentleman who is held in high regards in the Fresno area for his service. His name is
Doug Broten
[email protected]
559-256-6310
559-222-8111
If anyone has any questions about the BBB maybe he can answer them.


Offender: Better Business Bureau-Central

Country: USA

Category: Miscellaneous

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