BBB of Central Virginia I had the most horrible experience with them. They don't take anything serious and did absolutely nothing to help resolve our complaint we had with a company.
We had a serious complaint and basically got the 'automation' runaround - there's no human review with these people and they just let computers handle everything. To top it off I called them to see if we could find any resolution and the girl by the name of Crystal Harvey who works for them was extremely rude and unprofessional. They basically let bad companies get away with anything the feel fit.
Don't waste your time with this organization they are worthless. I suggest if you own a business stay away from the Richmond BBB.
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