I am likely the worlds biggest skeptic, that being said, I am also the person who has to try all the new techie type gadgets. I have used magicjack now for about a year (I bought the 5 year plan when I purchased). I have been pleased with the unit in all aspects. I have a mac and recently upgraded to a new imac and macbook. I did experience some "issues" with the new computers. I contacted magicjack through their online text based chat. Yes, it is obvious the agent is from India (based on text patterns - but come on the thing costs almost nothing, cut em a break) however, they responded fast enough and continued to help until the problems were resolved. (Problem was fixed by a simple and fast software download and some tweaking of the settings).
I have read some bad reviews for this product and I have to say, I can't imagine being happier with a product (remembering back to the days of 400.00 phone bills -lol-)
Color me satisfied and can't wait to see what "magictalk" is going to be, as it is said to be rolling out soon!
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