I just spent 50 minutes on the phone with a tracfone rep. And I was actually speaking to a person for about 5 whole minutes total. I had to repeat myself over and over what the problem was with my cell phone. He kept putting me on hold checking my account status. I finally got tired of waiting for help and hung up. My cell phone is still messed up. I would rather buy a new phone than call them back and waste another hour of my life.
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