Our odesey started on Feb #rd 2010. I discovered that without any authorization from me direct TV stole 803 dollars out of my debit account. After finally getting off numerous holds I was assured that minus my bill amount I would get a refund of 536 dollars in 3 business days. Waited 4 business days, no refund called again, waited transferred hung up on called back finally someone informed me it would take 30 days. After the BS wait of 30 days and no refund I called and was told that was 30 business days. Today makes 35 business days I called and was told my account had been suspended (I put it on hold while snowbirding it i the south) and since it was suspended there would be no refund, When i ask to speak to a supervisors supervisor I was told she would call me back as soon as she could, been 3 hours no call. I have since written a formal complait to the Iowa attorny generals office. Also have found several sites that are filled with simular complaints about this rip off scamming POS company. Once I can get this streghtend out I will never ever use these scam artist for any sevice I would rather have no tv then to have to put up with all the headaches they have caused me.
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