5 weeks since install of 7 set top boxes (2 HD, 5 SD). 5 standard def boxes have never worked. Multiple tech visits with no resolution. Canceled appointments without notice saying I canceled. Today tech solution was that I have to unplug for 20 minutes each Tv when it stops working. This will ...
Before ordering Direct TV satellite television, we were assured, upon questioning, that we would be able to use our television using only one remote. After installation we determined that in order to use the television, we had to use 2 remotes. We asked Direct TV to rectify the problem which they ...
I have had my service for 5 weeks. 5 of my 7 TVs don't work despite multiple tech visits. Every tech claims the last one didn't know what they are doing. Today however, I am told that they don't have a fix for my problem except a newer model box but I can't get it because 'they don't do that'. ...
Our odesey started on Feb #rd 2010. I discovered that without any authorization from me direct TV stole 803 dollars out of my debit account. After finally getting off numerous holds I was assured that minus my bill amount I would get a refund of 536 dollars in 3 business days. Waited 4 business ...
Our odessey started on Feb #rd 2010. I discovered that without any athorization from me direct TV stole 803 dollars out of my debit account. After finally getting off numerous holds I was assured that minus my bill amount I would get a refund of 536 dollars in 3 business days. Waited 4 business ...
On January 18 Direct tv came to our home to install our cable tv. Though there work was satisfactory I would have to say that their customer service was something not to be desired. I told one of the service technicians to knock or ring the door bell prior to entering the house. He disregarded my ...