Usacomplaints.com » Miscellaneous » Complaint / Review: Direct Tv - Direct TV Illigetimate Cancellation fee. #562692

Complaint / Review
Direct Tv
Direct TV Illigetimate Cancellation fee

Direct TV appears to have a policy of ripping off customers who close their accounts.in this case, they moved the starting date of my contract ahead to a point where I had to purchase a new remote controller.

On this basis, they "justified" billing me for early cancellation of my contract.

They have been resistant to refunding this incorrect billing. I was told, after an interminable session of telephone waiting, that it would take 3-days. They did not do that, and upon recontact that 3-days grew to 6-8 weeks!

At this point, they have agreed to a refund in 8-business days, but this issue is still open.

They will NEVER get me back into their client base.


Offender: Direct Tv

Country: USA
Site:

Category: Miscellaneous

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