I recieved propane on January 21 and was shocked to see I was charged $451.9 PER GALLON FOR PROPANE. This price was almost double what the other suppliers in my area are charging and is more than double the New York State residential average.
I called again on February 22 for propane and was told by the customer service woman I would be charged $4.49 per gallon and that was the "fair market Price" When I absolutely REFUSED to pay that price and advised her the fair market price was at $3.12 per gallon in our area for this week she called me back and lowered it to $3.389 per gallon. Their prices are all over the place. I have NEVER heard of these prices in my life and it sickens me that hundreds of thousands of people are getting ripped off.
Website www.suburban-propane-class-action.com check it out if you have been ripped off by suburban.
Lacey West
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