I bought a game from them online to download. It took over 20 hours and it will not work. Also it downloaded 2nd and third party websites and apps
In order to run the game. Something they neglected to say when I purchased it. It slowed my pc down to a crawl and one of the 3rd party websites is a site called Steam. The game would not work and I had to reinstall all my software on my pc because it screwed up my pc with all the extra apps from 3rd party sites change my settings and my pc would not run right. Best buy refused to take any responsibility for it and will not refund my money even though the receipt says Best Buy on it. They said I would have to go to the site that built the game to get a refund. And of course they have no phone number and will not respond to my email.
Stay away from Best Buy games online.
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