I inquired with this company about the Obama law on home motification, I called received a welcome kit.
A few weeks later I decided to cancell, I didn't send back any of the paper work to authorize anthing. Verbal cancellation aug 27
I fax a letter on sep 3. I went to pay my mortage and discovered that $1000 was taken from my account. I started the calls and fax many letters to return my money since I didn't accept their services.
I received a letter that they would reund me $250. They had started the process for the modification.
I requested proof of that process since I didn't sign any release forms. They retracted, and stated the package was $300 and refund to me will $700.
On sept 28 I fax the form, no calls have been returned, no fax have they responded to.
I didn't authorize any transaction from my account to these people, they stole my money and won't return it. I call to speak to a person whose name I have, no response from that person. I get another person
they received a fax on sept 3 and on sept 4 they took my money, I find that to be a rip off, they claim they couldn't stop the process. Yet it has been about 8 weeks and they wont return my money, or return my calls.
Dealing with this company I have become deeper in debt, I was better before I called them for help.
I have found that alot of companies are using the fact people might be losing their home as a scam to rip off people.
Strange but this is the second company from San Diego that hand off a rip off scam
I just want my money back, I have learned a serious lesson, Do not trust any company from San Diego, or any letters coming in the mail, stating they will help with modification
Their are more rip off companies now, I just would hate for someone else who is trying to keep their homes fall into the claws of these kind of people
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