Complaint / Review
Floam
Official TV Website ripoff artists, false advertising, double charging my credit card New York

I ordered Floam from this company online and paid extra money for "rush shipping". This was a Christmas gift for my great granddaughter. I received a confirmation via email that acknowledging my order.

The total amount that was to be charged to my credit card was $46.75. My credit card has been charged $74.65. I have not received the merchandise.

I have repeatedly tried to reach the company by phone, but only get a busy signal unless it is after hours and then a recording comes on stating they are closed. I have sent email messages to the company requesting a status of my order with no response. I have sent a message via facsimile transmission, again requesting a status, but again did not receive any response to my inquiry.

Susan
carmel valley, California
U.S.A.