Signed up for free jar of both products, namely Purasilk and purtrintl on January 16.
Received the jar of purasilk on February 13. I have not received the sample of purtrintl as of this day February, 18. My Visa was debited a total of $215.22 on February 12. I contacted the bank and they advised that they could not conduct a return of funds on this transaction but that I could enter a complaint through them, which I have done.
I attempted contact with Purasil via email and have not received a reply as of this date (see above)
I contacted them through their telephone number 1-888-478-0416 and talked to a rep by the name of Brendon, who advised me that because I had not contacted them on the specified date, I was not eligible for a refund. I requested that he cancel the automatic monthly charge of 102.66. Which he confirmed was done.
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